From a sticking key
to a fresh start.

If you are outside with no way in, or inside with a door you cannot secure, call us and explain what has happened. Tell us whether anyone is at risk, whether you can use another entrance and whether the property can be left locked.

We’ll discuss current availability and what can be established over the phone. At the property, the immediate job may be to gain access, repair a failed lock or replace damaged parts. We’ll assess the situation and explain the proposed work before proceeding.

We cannot confirm a repair method from the word “broken” alone, so don’t worry if we ask a few questions. If there is immediate danger, contact the emergency services first.

A closed door and a set of keys on the kitchen table can bring your day to a stop. We help with residential lockouts in Bracknell, including lost keys, keys left inside and locks that no longer open normally.

Let us know whether the door is locked with a key or has simply latched shut. If you’re unsure, that’s fine. We’ll examine the lock and door and assess an appropriate way to open it, looking for a non-destructive option where the situation allows.

We’ll need to establish that you have permission to enter. If your keys have been lost or taken, we can also discuss changing the lock so the old keys no longer provide access.

A lock that needs a wiggle every time you use it is giving you a reason to have it checked. Other signs include a loose handle, a key that turns without opening the door, or a lock that works only when you pull the door towards you.

We assess the lock alongside the way the door closes. Wear, alignment and a failed internal part can produce similar symptoms. Once we understand the cause, we’ll explain whether a repair or adjustment is suitable.

If repair is unlikely to leave the lock working reliably, we’ll discuss replacement. Tell us how long the problem has been happening and whether it is getting worse. Avoid forcing the key or handle in the meantime.

You may want a new lock because the old one is damaged, because keys are missing or because you’ve just moved. You might also want to change who can access a property after a tenancy or other change in circumstances.

We look at the door and existing hardware to work out what needs replacing. A new cylinder can be suitable for some doors; others require a different type of lock or work on the mechanism. We’ll explain the options that fit your door.

Tell us if you have specific insurance requirements or need to discuss how the lock will work for someone with limited hand movement. If you rent, please check permission before arranging a change.

When a uPVC door is hard to lock, it can be tempting to pull harder on the handle. That can place more strain on parts that are already struggling. The fault may involve alignment, the cylinder, the handle or the multipoint locking mechanism.

We check how the door closes and how the locking points engage. Depending on what we find, the work may involve an adjustment or replacement parts. We’ll need to identify the hardware and check suitability before agreeing the repair.

For a window, tell us whether the handle moves and whether the opening can be closed securely. We help with window handle and locking faults too. A problem with one part does not automatically mean you need a whole new window.

After a break-in or attempted entry, your first concern may simply be whether you can leave the home secure. Once it is safe and any police requirements have been dealt with, call and tell us which opening has been damaged.

We can assess the affected locks and explain the repair or replacement work. Please mention if the door will not close, the frame is damaged or glass has been broken. These details help us understand whether other repairs may also be needed.

We’ll discuss the immediate work separately from any further security improvements you want to consider. There is no need to make every decision at once while you are dealing with the disruption.

We help with lock problems at business premises as well as homes. A failed entrance lock, a missing set of keys or a change of occupancy can all affect who can access the building.

Tell us what type of premises you have, which door is affected and whether people need to keep using it while work is arranged. Let us know about any building management or access requirements before booking.

The person requesting work must be able to authorise it. Where an opening has a special role, such as a fire door or escape route, explain that at the start so the proposed work can be considered appropriately.

If you’re uncertain about your existing locks, we can help you understand what is fitted and where attention may be useful. Start with the things you have noticed: a door that doesn’t close well, a window that won’t lock or keys you can’t account for.

We can discuss suitable lock changes and practical improvements alongside repairs. A door, its frame and its hardware need to work together. Choosing a lock also means thinking about how everyone in the household will use it.

Bring any insurer’s requirements into the conversation rather than assume that one type of lock suits every policy. You can then decide what you want to address now and what you would prefer to plan for later.